1. Scope and provider
These terms govern the use of the SnapCache web app, operated by Johann Größbacher, Feldgasse 68, 3270 Scheibbs, Austria (email: j.groessbacher@jgreaterlab.com). Deviating terms of users do not apply.
Terms
Terms of Service
Last updated: 21 August 2026
2. Service description
SnapCache is a digital capture and recall service: notes, links, images, and files are stored as cards and can be structured, enriched, searched, and resurfaced with AI support. The exact feature set follows the current description in the app. SnapCache is offered as a free plan (Free) and a paid subscription (Pro) with higher quotas.
3. Registration and contract
Registration requires an email address and is free of charge. A paid subscription is concluded when the Pro upgrade is completed through checkout. Payments are processed by the licensed payment provider Stripe.
4. Prices and payment
The price shown during checkout applies (currently €5.99 per month for Pro). Pursuant to § 6 (1) Z 27 Austrian VAT Act (small-business regulation), no VAT is charged or shown. Billing is monthly in advance via Stripe; invoices are provided electronically.
5. Term and cancellation
The Pro subscription runs for an indefinite period and renews monthly automatically. It can be cancelled at any time via the customer portal (Account → Manage billing) with effect at the end of the current billing period. After the cancellation takes effect, the account reverts to Free; stored content remains available within the Free limits.
6. Right of withdrawal
Consumers generally have a statutory 14-day right of withdrawal. For contracts on digital services, the right of withdrawal ends early if performance begins before the end of the withdrawal period with the consumer’s express consent and acknowledgment of that early loss. Details and the model withdrawal form: Withdrawal notice.
7. Availability, quotas, and AI
Uninterrupted availability is not guaranteed; necessary maintenance or unforeseen outages may temporarily limit access. Use is subject to plan-based quotas (e.g. token limits, storage, fair-use). If fair-use limits are exceeded or the service is overloaded abusively, the provider may temporarily adjust speed or quotas. AI-generated content (summaries, replies, tags) is based on statistical language models, may contain errors, and is not binding professional or legal advice.
8. User obligations
Users must not store unlawful, criminal, or third-party-rights-infringing content, and must not misuse the service (e.g. automated attacks, scraping). Credentials must be kept confidential. Accounts may be suspended or terminated in case of serious violations.
9. Data, export, and deletion
Content can be viewed, exported, and deleted in the app at any time. Deleting the user account permanently removes related data. Users are advised to keep their own backups of important data. Details on personal-data processing: Privacy policy.
10. Liability
The provider is liable without limit for intent and gross negligence. For slight negligence, liability is limited to injury to life, body, or health. To the extent permitted by law, no liability is assumed for data loss that reasonable personal backups could have prevented. Mandatory statutory liability remains unaffected.
11. Changes to these terms
Changes to these terms with future effect are possible where there are factual or legal reasons. Registered users will be informed of material changes by email at least 30 days in advance.
12. Applicable law and dispute resolution
The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the state where they habitually reside. The provider is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.